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Private chat not working

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Clockshield

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Mar 24, 2021
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O_Otirik
Hi so apparently my private chat isnt working. Every time I private chat it just doesnt appear and the text doesnt go through. Does anybody know why this is happening. Please help me fix it
 

HolyHan

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Make sure the player is in the game, If the player is not in the server you can't private chat with him/her.
If you wanna make sure that your chat is not broken;
1.Go to another game and try again
If 1. did not work then try 2.
2.Try to private chat with someone else.
This is all i know i hope this helps.
 

flyvt

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Why u wan it
Hi so apparently my private chat isnt working. Every time I private chat it just doesnt appear and the text doesnt go through. Does anybody know why this is happening. Please help me fix it
maybe scroll down on the chat until you see it, it happened to me and I just scrolled down, when you click on somone's name I think it pauses the caht thinking you wanted to scroll or something. So just scroll down. Tell me if it worked.
 

FarmCaactus

the person above me is a dummy 😎
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lol
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Loxz

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Apr 2, 2021
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When i try to use private chat in general in games no parental/options that prevent me from private chatting it simply just dosent send plus it sometimes does work then stops please..help.
 

sxpphires

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Apr 2, 2021
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lunaesthetic7
no ive been having this problem too. no it isnt anything with my settings, as ive had my account for a little over a year and nothing with the settings have changed. and no, it isnt because the player left the game because this has been happening for a week to multiple people. when i try to private chat i type what i need n hit enter but it just disappears and doesnt show up in chat. then if i try to get out of private chat n chat in the general chat it does the same thing. its super annoying and resetting doesn't do anything, meaning i always end up having to leave the game n rejoin😐
 
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flyvt

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Why u wan it
no ive been having this problem too. no it isnt anything with my settings, as ive had my account for a little over a year and nothing with the settings have changed. and no, it isnt because the player left the game because this has been happening for a week to multiple people. when i try to private chat i type what i need n hit enter but it just disappears and doesnt show up in chat. then if i try to get out of private chat n chat in the general chat it does the same thing. its super annoying and resetting doesn't do anything, meaning i always end up having to leave the game n rejoin😐
this should work for both of you.

1617388588370.png
 

Loxz

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Apr 2, 2021
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When i try to use private chat in general in games no parental/options that prevent me from private chatting it simply just dosent send plus it sometimes does work then stops please..help.
are u sure you’ve tried the /w command?
Yeah even the /whisper i have no idea it just started messing up a few weeks ago maybe?
 
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VStormyz

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Apr 7, 2021
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I’m having the same problem, it’s been well over two weeks now that I’ve not been able to send a private message and if I attempt it, one goes through and the rest don’t and then my chat breaks so I have to leave and rejoin. I contacted roblox support and they have clearly just given up trying to help.. under the impression that they don’t know how to fix it. It’s happening to lots of people, has absolutely nothing to do with parental controls.
 

ddubsquizzee

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Apr 5, 2021
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dd_ubsquizzee
Yeah, I've been having the same issue. Tried with half a dozen different accounts, dozens of different people, several different games, and two different devices. None work. Roblox has a serious screw up.
 

Starlight

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Apr 10, 2021
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Popstarstarlightxoxo
I’m having the same problem, it’s been well over two weeks now that I’ve not been able to send a private message and if I attempt it, one goes through and the rest don’t and then my chat breaks so I have to leave and rejoin. I contacted roblox support and they have clearly just given up trying to help.. under the impression that they don’t know how to fix it. It’s happening to lots of people, has absolutely nothing to do with parental controls.
I had the same issues to fix it simply say /w (Any username) then press backspace, your chat should start to work again.